Payment & Shipping

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Dänemark, Niederlande (Festland), Österreich, Polen, Tschechische Republik, Frankreich, Italien, Luxemburg, Monaco, Schweden, Slowakei, Slowenien, Spanien, Ungarn.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the order value (gross product value):

Bis einschließlich 9,99 EUR Warenwert berechnen wir folgende Versandkosten: 2,60 €

From an order value of 10,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Shipping to Belgium, Denmark, Netherlands (mainland), Austria, Poland, Czech Republic
up to 5 kg: €4.00
up to 10 kg: €5.00
up to 20 kg: €7.50
up to 30 kg: €10.50
up to 40 kg: €15.00
up to 50 kg: €18.00
up to 60 kg: €21.00
up to 70 kg: €25.50
up to 80 kg: €28.50
up to 90 kg: €31.50
up to 100 kg: €36.50
up to 110 kg: €39.00
up to 120 kg: €42.00

Shipping to France (excluding overseas territories, excluding Corsica), Italy, Luxembourg, Monaco, Sweden, Slovakia, Slovenia, Spain, Hungary
up to 2 kg: €9.90
up to 5 kg: €12.50
up to 10 kg: €15.00
up to 20 kg: €23.00
up to 30 kg: €30.00
up to 40 kg: €46.00
up to 50 kg: €53.00
up to 60 kg: €60.00
up to 70 kg: €75.00
up to 80 kg: €83.00
up to 90 kg: €90.00
up to 100 kg: €105.00
up to 110 kg: €113.00
up to 120 kg: €120.00

Shipping with Austrian Post (only stone pine products to Austria):
up to 2 kg: €1.00
over 2 kg: shipping with DHL

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Cash on delivery (plus COD charges 6,55 €)
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via PayPal Plus (credit card, direct debit, invoice) 

In case of questions, please contact us at the contact details mentioned in the Legal Notice
Back
modified eCommerce Shopsoftware © 2009-2024